Government
Emergency Alert Platform
A mass emergency notification system used by a city government to reach 850,000 residents across SMS, email, mobile push, and automated voice calls within 90 seconds.
90 sec
Alert deployment time
97%
Resident reach rate
30x
Delivery speed improvement
850,000
Residents registered
The Problem
A city government was using a 15-year-old system that could only reach 40% of residents, had no targeting capability, and required 45 minutes to deploy an alert. During a flood emergency, this led to preventable property damage and public criticism.
Our Solution
Mocklio built a modern multi-channel emergency notification platform with geo-targeted alerts, resident self-registration, incident management workflows, and a real-time delivery dashboard.
Key Features
Multi-channel delivery: SMS, email, push, voice
Geo-targeted alerts with map-based zone selection
Resident self-registration portal
Incident management workflow
Real-time delivery and read receipts dashboard
Multi-language alert translation
Integration with national alert systems
Audit trail and compliance reporting
Technologies Used
Next.jsNode.jsTwilioFirebasePostgreSQLRedisAWS SNSMapbox